Customer Satisfaction Survey

Page 1 of 5

Thank you for taking the time to fill out this short customer satisfaction survey. The survey will take you less than 5 minutes.

1. First Name(*)
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2. Last Name(*)
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3. Phone(*)
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4. E-mail(*)
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5. Make of Equipment(*)
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6. Model
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7. Date of Purchase
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8.  

Page 2 of 5

What Influenced Your Purchase Decision? Select all that apply.

1. 1. Dealer Reputation
   2. Demonstration
   3. Parts and Service
   4. Price
   5. Product Features
   6. Recommendation
   7. Quality
   8. Warranty
   9. Resale
   10. Financing
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2. Your Comments:
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3.  

Page 3 of 5

Please Rate our Sales Staff on the Following:

1. Product Knowledge(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
2. Professionalism(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
3. Financing Assistance(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
4. Courtesy(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
5. Overall Satisfaction with Sales Staff(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
6. Your Comments:
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7.  

Page 1 of 5

Please Rate your Level of Satisfaction on the Following:

1. Product Delivered on Time(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
2. Condition of Equipment(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
3. Explanation of Equipment Operation(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
4. Explanation of Warranty(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
5. Overall Satisfaction with Product Preparation(*)
   Very SatisfiedSatisfiedDissatisfiedN/AInvalid Input
6. Your Comments:
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7.  

Page 5 of 5

Please Describe Your Overall Satisfaction:

1. Your Comments:
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2. Add Security Code
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3.